Privacy Policy

Last Updated: April 2026

1. Introduction

3 Angels Security DBA KZ Audio & Video ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our business, including but not limited to our website at https://offer.kzaudioandvideo.com/, our services, and our text messaging (SMS ) communications.

Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

We collect information you provide directly to us, including:

•Contact Information: Name, phone number, email address, and physical address

•Service Information: Details about the services you request or receive from us

•Communication Preferences: Your preferences for receiving marketing and promotional messages

•Consent Information: Records of your explicit consent to receive SMS messages

3. How We Use Your Information

We use the information we collect for the following purposes:

•Service Delivery: To send you appointment reminders, confirmations, and service notifications

•Promotional Communications: To send you marketing messages, special offers, and discounts (only with your explicit consent)

•Customer Support: To respond to your inquiries and provide assistance

•Compliance: To comply with legal obligations and carrier requirements

•Fraud Prevention: To detect and prevent fraudulent activity

4. SMS Message Communications

When you opt in to receive SMS messages from 3 Angels Security, you consent to receive text messages at the phone number you provide. These messages may include:

•Appointment reminders and confirmations

•Service updates and notifications

•Promotional offers and discounts

•Marketing communications

•Transactional messages

Message Frequency: Message frequency may vary depending on your service needs and preferences.

Standard Rates Apply: Message and data rates may apply for any messages sent to you from us and to us from you. Please contact your wireless provider for details about your text plan or data plan.

5. Data Sharing and Third Parties

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We do not sell, trade, or rent your personal information to outside parties. We may share your information only with:

•Service providers who assist us in operating our website and conducting our business

•Legal authorities when required by law

•Other parties with your explicit consent

6. Cookies and Tracking Information

We use cookies, web beacons, and similar tracking technologies to enhance your experience on our website and to understand how you interact with our services. These technologies help us:

•Remember your preferences and settings

•Analyze website traffic and usage patterns

•Improve website functionality and user experience

•Personalize content and recommendations

•Detect and prevent fraudulent activity

Types of Cookies:

•Essential Cookies: Required for website functionality

•Analytics Cookies: Help us understand how users interact with our site

•Marketing Cookies: Used to track marketing effectiveness

Your Cookie Choices: Most web browsers allow you to control cookies through your browser settings. You can choose to decline cookies, but this may limit your ability to use certain features of our website.

Third-Party Tracking: We may allow third-party service providers to place cookies on your device to help us analyze website traffic and user behavior. These third parties are contractually obligated to use your information only for the purposes we specify.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

8. Your Rights and Choices

Opt-Out: You can opt out of receiving SMS messages at any time by replying "STOP" to any message we send you. After you send "STOP," we will send you a confirmation message, and you will no longer receive SMS messages from us. If you want to opt back in, simply sign up again through our website.

HELP Request: If you have questions about our messaging program, you can reply "HELP" to any SMS message for additional assistance.

Contact Us: For privacy-related questions or to exercise your rights, contact us at:

•Email: [email protected]

•Phone: +1 512-787-1186

•Address: 614 C South Business 35, New Braunfels, Texas, US

9. Children's Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will delete such information promptly.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by updating the "Last Updated" date at the top of this Privacy Policy. Your continued use of our services following the posting of revised Privacy Policy means that you accept and agree to the changes.

11. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

3 Angels Security

•Email: [email protected]

•Phone: +1 512-787-1186

•Address: 614 C South Business 35, New Braunfels, Texas, US

Effective Date: April 2026

This Privacy Policy is compliant with CTIA (Cellular Telecommunications Industry Association) guidelines for A2P SMS messaging..