Last Updated: April 2026

1. Agreement to Terms and Age Restriction

By using the services of 3 Angels Security DBA KZ Audio & Video, including our website at offer.kzaudioandvideo.com and opting in to receive SMS messages, you agree to be bound by these Terms of Use. If you do not agree to these terms, please do not use our services.

Age Restriction: This service is intended for users 18 years of age or older. By using our service, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into this agreement. If you are under 18 years of age, you are not authorized to use our services. We reserve the right to verify your age and terminate service if we determine that you do not meet this requirement.

2. Business Identity and Services

3 Angels Security provides security-related services and communications to our customers. When you opt in to receive SMS messages from us, you consent to receive text messages about:

•Appointment reminders and confirmations

•Service updates and notifications

•Promotional offers and discounts

•Marketing communications

•Transactional and informational messages

We are committed to providing you with timely, relevant, and valuable information related to our services.

3. SMS Message Opt-In and Consent

By providing your phone number and opting in to receive SMS messages, you:

•Consent to receive recurring text messages from 3 Angels Security

•Acknowledge that you have read and agree to this Terms of Use and our Privacy Policy

•Confirm that you are the owner of the phone number provided or have authorization to receive messages at that number

•Understand that message and data rates may apply

Explicit Consent Required: Your consent to receive SMS messages is separate from any other service agreements. You may opt in to receive marketing messages, non-marketing messages, or both, independently.

4. Message Frequency and Content

Message Frequency: Message frequency may vary depending on your service needs, preferences, and our communications schedule. You may receive multiple messages per week or as infrequently as once per month, depending on circumstances.

Message Content: Messages may include:

•Appointment confirmations and reminders

•Service notifications and updates

•Promotional offers and special discounts

•Marketing communications

•Account information and transactional messages

•Responses to your inquiries

5. Opt-Out Instructions

How to Unsubscribe: You can cancel the SMS service at any time. Just text "STOP" to the phone number from which you received the message.

Confirmation: After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this confirmation, you will no longer receive SMS messages from us.

Re-Opt-In: If you want to receive SMS messages from us again after opting out, simply sign up as you did the first time through our website at offer.kzaudioandvideo.com, and we will start sending SMS messages to you again.

6. Help and Support

Getting Help: If you are experiencing issues with our messaging program or have questions about our SMS service, you can:

•Reply with the keyword "HELP" to any SMS message you receive from us for more assistance

•Contact us directly at:

•Email: [email protected]

•Phone: +1 512-787-1186

•Address: 614 C South Business 35, New Braunfels, Texas, US

Our support team is available to assist you with any questions or concerns about your SMS communications.

7. Message and Data Rates

Standard Rates Apply: As always, message and data rates may apply for any messages sent to you from us and to us from you. Your wireless provider may charge you for incoming and outgoing text messages according to your mobile plan.

Contact Your Wireless Provider: If you have any questions about your text plan or data plan, it is best to contact your wireless provider directly. They can provide information about any charges that may apply to your SMS communications.

8. Carrier Liability

Carrier Non-Liability: Carriers are not liable for delayed or undelivered messages. While we make every effort to deliver messages promptly, we cannot guarantee that all messages will be delivered immediately or without delay. Your wireless carrier is not responsible for any delays or failures in message delivery.

9. Privacy Policy

For information about how we collect, use, and protect your personal information, including your phone number and communication preferences, please refer to our Privacy Policy at offer.kzaudioandvideo.com/kzprivacy-policy. If you have any questions regarding privacy, please read our privacy policy or contact us at [email protected].

10. Prohibited Uses

You agree not to use our SMS messaging service for any unlawful or prohibited purposes, including:

•Harassing, threatening, or abusing our team members

•Attempting to gain unauthorized access to our systems

•Transmitting viruses, malware, or other harmful code

•Impersonating another person or entity

•Violating any applicable laws or regulations

11. Limitation of Liability

To the fullest extent permitted by law, 3 Angels Security shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of our SMS messaging service, even if we have been advised of the possibility of such damages.

12. Modifications to Terms

We reserve the right to modify these Terms of Use at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services following the posting of revised Terms of Use means that you accept and agree to the changes. We encourage you to review these Terms of Use periodically to stay informed of any updates.

13. Governing Law

These Terms of Use shall be governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of law principles.

14. Contact Information

If you have questions about these Terms of Use, our SMS messaging service, or any other aspect of our business, please contact us at:

3 Angels Security

•Email: [email protected]

•Phone: +1 512-787-1186

•Address: 614 C South Business 35, New Braunfels, Texas, US

Effective Date: April 2026

These Terms of Use are compliant with CTIA (Cellular Telecommunications Industry Association ) guidelines for A2P SMS messaging and carrier requirements for 10DLC registration.